Purchasing Gift Certificates as a Customer
Gift certificates can only be purchased/created from the storefront and cannot be used to purchase other gift certificates. The following steps illustrate the flow a customer would follow to buy a gift certificate from the storefront.
1. Locate and click the Gift Certificates link. Generally, this is located in the top menu of a storefront but may vary from theme to theme.
2. Fill in the gift certificate details fields. Fields marked with an asterisk (*) are required.
- Recipient's Name* — the name of the person the gift certificate is being purchased for.
- Recipient's Email* — email address of the person the gift certificate is being purchased for. The gift certificate code will be sent to this email address once the order has been completed.
- Your Name* — the name of the person sending the gift certificate. This will appear on the gift certificate email that is sent to the recipient after purchase.
- Your Email* — email address of the person sending the gift certificate. This will appear on the gift certificate email that is sent to the recipient after purchase.
- Your Message — the message to be included on the gift certificate. Maximum of 200 characters.
- Amount* — the dollar value of the gift certificate. The choices listed are determined by the Gift Certificate Values setting.
3. Click the I understand that gift certificates are non-refundable checkbox.
4. Select a Gift Certificate Theme. The theme determines the colors and background image used in the gift certificate email that is sent to the recipient. The choices are:
- Birthday
- Boy
- Celebration
- Christmas
- General
- Girl
5. Click Preview to view an example of the gift certificate with the settings you selected or click Add Gift Certificate to Cart to proceed with the purchase.